Check In Together

Emergency safety check-ins and alerts for people living alone

Check In Together is an emergency check-in service that notifies designated emergency contacts via SMS during urgent situations. Users complete regular safety check-ins, and missed check-ins trigger automatic alerts to their chosen emergency contacts.

📱 Who Sends Messages

Messages are sent by Tynan Seltzer operating Check In Together, a personal safety monitoring service based in the United States.

✉️ Non-Marketing Service

No promotional messages are sent. Emergency contacts only receive:

  • Initial opt-in consent requests (one-time)
  • Emergency alerts when a user misses check-ins
  • No advertisements, promotions, or marketing materials
Learn More Opt-In Process

How It Works

Check In Together requires explicit consent before sending any emergency alerts.

1

User Adds Emergency Contact

A Check In Together user (the person living alone) adds an emergency contact's phone number in the app. The contact is typically a family member, friend, or neighbor.

2

Opt-In Request Sent

The emergency contact receives a one-time SMS asking them to opt in. This message clearly explains what they're consenting to and how to respond.

Example Opt-In SMS:
"[John Smith] listed you as an emergency contact for Check In Together. Reply YES to receive emergency alerts if they miss safety check-ins. Reply STOP to opt out. Msg&data rates may apply. Help: support@checkintogetherapp.com"
3

Contact Must Reply YES

The emergency contact must explicitly reply with "YES" to opt in. No alerts will be sent until consent is confirmed. We store this consent record with timestamp, phone number, and consent text.

4

Emergency Alerts (Rare)

Only after consent, the contact may receive emergency alerts if the user misses consecutive check-ins.

Example Emergency Alert:
"🚨 Emergency alert from Check In Together: [John Smith] has missed 2 consecutive safety check-ins. Last check-in: Jan 15, 2026 9:00 AM. Please contact them immediately to ensure they are safe. Reply STOP to opt out."

📊 Message Frequency

Extremely Rare - Emergency contacts only receive messages during actual emergencies when a user misses consecutive check-ins. In normal operation, contacts may receive zero messages per month. This is not a frequent notification service.

SMS Policy

🛑 STOP - Opt-Out

Reply STOP to opt out at any time.

Emergency contacts can opt out immediately by replying STOP to any message. When you opt out:

  • You will no longer receive emergency alerts for that user
  • Your opt-out is processed immediately (within seconds)
  • You will receive one final confirmation message: "You have been unsubscribed from Check In Together emergency alerts. No further messages will be sent."
  • The primary user will be notified to add a different emergency contact

We honor all STOP requests immediately and automatically. No human intervention is required.

❓ HELP - Get Help

Reply HELP for assistance.

If you reply HELP, you'll receive:

"Check In Together: Emergency alerts for safety check-ins. STOP to opt out. Questions? Email support@checkintogetherapp.com"

📧 Support Contact

For questions, concerns, or assistance:

💵 Message & Data Rates

Standard SMS messaging and data rates may apply based on your mobile carrier's plan. Check In Together does not charge for messages, but your carrier may charge for incoming SMS messages depending on your plan.

📱 Supported Carriers

Check In Together works with all major US carriers including AT&T, T-Mobile, Verizon, and most MVNOs. Messages are sent via Twilio's enterprise SMS infrastructure.

Privacy Policy

Last Updated: February 8, 2026

1. Information We Collect

Check In Together collects the following information:

From Primary Users (People Being Monitored):

  • Name
  • Phone number (optional)
  • Email address (optional)
  • Check-in preferences (frequency, time)
  • Check-in history and timestamps

From Emergency Contacts:

  • Phone number
  • Name (provided by primary user)
  • Opt-in consent timestamp and method
  • Message delivery status (sent, delivered, failed)

Automatically Collected:

  • Device type and operating system (for app functionality)
  • App usage data (check-in completion, settings changes)
  • SMS delivery receipts and status

2. How We Use Your Information

  • Safety monitoring: Track check-in completion and trigger emergency alerts
  • Emergency notifications: Send SMS alerts to opted-in emergency contacts
  • Consent management: Store and honor opt-in/opt-out preferences
  • Service improvement: Analyze usage patterns (anonymized) to improve reliability
  • Support: Respond to user inquiries and technical issues

3. Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Service Providers:

  • Twilio - SMS delivery service (data processor only, does not retain messages)
  • SendGrid - Email delivery service (if email alerts are enabled)
  • These providers are bound by data processing agreements and cannot use your data for their own purposes

Legal Requirements:

We may disclose information if required by law, court order, or to protect the safety of users in genuine emergency situations.

With Consent:

Emergency alerts are only sent to contacts you explicitly designate and who have opted in.

4. Data Retention

  • Active users: Data retained while account is active
  • Check-in history: Retained for 12 months for safety analysis
  • Consent records: Retained for 3 years after opt-out for compliance
  • After account deletion: All personal data deleted within 30 days (except consent records required for legal compliance)

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update inaccurate information in the app settings
  • Delete: Request account deletion and data removal
  • Opt-out: Unsubscribe from SMS alerts at any time (reply STOP)
  • Data portability: Request your data in a machine-readable format

To exercise these rights, email: support@checkintogetherapp.com

6. Data Security

We implement industry-standard security measures:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure cloud storage with encryption at rest
  • Limited employee access to personal data
  • Regular security audits and updates

7. International Users

Check In Together operates from the United States. If you use our service from outside the US, your data will be transferred to and processed in the United States. By using our service, you consent to this transfer.

8. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the service after changes constitutes acceptance.

9. Contact Us

For privacy questions or concerns:

Email: support@checkintogetherapp.com
Service Operator: Tynan Seltzer
Location: United States

Terms of Service

Last Updated: February 8, 2026

1. Acceptance of Terms

By using Check In Together, you agree to these Terms of Service. If you don't agree, please don't use the service.

2. Service Description

Check In Together is a personal safety monitoring service that:

  • Reminds users to complete regular safety check-ins
  • Tracks missed check-ins
  • Sends emergency alerts to designated contacts when check-ins are missed

3. Emergency Disclaimer

⚠️ THIS IS NOT AN EMERGENCY RESPONSE SYSTEM

  • Not a substitute for 911: Check In Together is NOT a replacement for emergency services. In any actual emergency, always call 911 (US) or your local emergency number immediately.
  • No guaranteed delivery: While we use reliable SMS infrastructure (Twilio), message delivery is not guaranteed. Network issues, phone settings, or carrier problems may delay or prevent message delivery.
  • Relies on user action: The system depends on users completing check-ins. Inability to access the app (lost phone, dead battery, etc.) will trigger alerts even if no emergency exists.
  • Contact responsibility: Emergency contacts may not see messages immediately or may not be able to respond. Do not rely solely on this system for safety.
  • Not medical monitoring: This is not a medical alert system and is not monitored by healthcare professionals.

4. User Responsibilities

As a Check In Together user, you agree to:

  • Accurate information: Provide correct phone numbers for yourself and emergency contacts
  • Keep contacts informed: Tell your emergency contacts they may receive alerts and ensure they understand what they mean
  • Obtain consent: Only add emergency contacts who have agreed to be contacted
  • Update information: Keep your contact list current and remove outdated contacts
  • Complete check-ins: Use the service responsibly and complete check-ins to avoid false alarms
  • Account security: Keep your login credentials secure

5. Emergency Contact Responsibilities

If you're listed as an emergency contact, you:

  • Must opt in by replying YES to receive alerts
  • Can opt out at any time by replying STOP
  • Understand that alerts may be false alarms
  • Are not obligated to respond or take action
  • Should use your own judgment about how to respond

6. Prohibited Uses

You may NOT use Check In Together to:

  • Harass, stalk, or abuse anyone
  • Send messages to people without their consent
  • Impersonate others
  • Violate any laws or regulations
  • Interfere with the service's operation
  • Use automated systems to create accounts or send messages

7. Abuse Policy

We take abuse seriously. We will investigate and may suspend or terminate accounts that:

  • Send excessive alerts (obvious misuse pattern)
  • Add contacts without consent
  • Use the service for harassment
  • Violate these Terms of Service

Report abuse to: support@checkintogetherapp.com

8. Service Availability

We strive for high availability but cannot guarantee uninterrupted service. The service may be unavailable due to:

  • Maintenance and updates
  • Technical issues
  • Third-party service outages (Twilio, hosting providers)
  • Force majeure events

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Check In Together is provided "AS IS" without warranties of any kind
  • We are not liable for missed check-ins, undelivered messages, or emergency response delays
  • We are not responsible for actions (or inaction) of emergency contacts
  • Our total liability is limited to the amount you paid for the service (if any) in the past 12 months

10. Termination

You can stop using Check In Together at any time by deleting your account in the app. We may suspend or terminate accounts that violate these Terms. Upon termination:

  • Your access to the service ends immediately
  • Emergency contacts are notified that alerts will no longer be sent
  • Your data will be deleted per our Privacy Policy (within 30 days)

11. Changes to Terms

We may update these Terms of Service. Significant changes will be communicated via email or in-app notification. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the United States and the state where the service operator is located. Any disputes will be resolved in the courts of that jurisdiction.

13. Contact for Legal Matters

For legal inquiries or Terms questions:

Email: support@checkintogetherapp.com
Service Operator: Tynan Seltzer
Location: United States

Contact Us

📧 General Support

For questions, technical issues, or general inquiries:

support@checkintogetherapp.com

Response time: 24-48 hours

🔒 Privacy & Data Requests

For privacy concerns, data access, or deletion requests:

support@checkintogetherapp.com

Include "Privacy Request" in subject line

⚠️ Report Abuse

To report abuse, harassment, or Terms violations:

support@checkintogetherapp.com

Include "Abuse Report" in subject line

📋 Service Information

Operated by: Tynan Seltzer

Location: United States

Service Type: Personal safety monitoring (non-commercial)

Quick Answers

How do I opt out of emergency alerts?

Reply STOP to any message. You'll be unsubscribed immediately.

Why did I receive an emergency alert?

Someone listed you as their emergency contact and missed their safety check-ins. Contact them to ensure they're okay.

How often will I receive messages?

Rarely. You'll only receive messages during actual emergencies when a user misses check-ins. This could be zero messages per month in normal circumstances.

Do you sell my information?

No. We never sell, rent, or share your information for marketing purposes.